Advice about improving your English and passing an ICAO English test from Aviation English Asia.
Article written/adapted by Michael Egerton
As a pilot or controller, you are no doubt expecting a number of routine exchanges as part of your ICAO English test, but have you considered how you would respond if an unusual situation occurs? They don't get more unusual than this incident which occurred in August 2010. Read the article and then answer the questions.
Crocodile causes panic among passengers and crew
It has been reported that a small airplane crashed in the Democratic Republic of Congo on 24th August 2010, killing all but one of the passengers. The cause of the accident was an escaped crocodile which created panic among the passengers and crew. The propeller driven plane was approaching its destination when a crocodile hidden in the smuggler’s hand luggage escaped and caused distress. Passengers stampeded to one side of the tiny plane, causing it to be thrown off-balance. The original cause of the crash was originally thought to be a lack of fuel but the anonymous sole survivor has revealed their story to the magazine Jeune Afrique. The crocodile also survived the crash, but was later killed with a machete by authorities. The reptile was being smuggled by a passenger who had plans to sell it illegally. The sole survivor told authorities that the crocodile escaped as the plane was on its final approach. "The terrified flight attendant hurried towards the cockpit, followed by the passengers." The pilots, 62-year-old Belgian Danny Philemotte, who was also owner of the tiny airline, Filair. Philemotte and his first officer, 39-year-old Briton Chris Wilson, were unable to maintain control of the Czech-made L-410 Turbolet once it became unbalanced. The twin-engine plane crashed into a house just short of the regional airport at Bandundu killing the pilots and 18 passengers on board. The flight had originated in the capital city of Kinshasa. Experts say that such a crash would be rare. "It's possible. It's remote," John Cox, a former airline captain and now airplane safety consultant, said to ABC News. "You could run the centre of gravity forward where it wouldn't be controllable. Twenty people at 200 pounds each, it's possible."
- When did the incident occur?
- Where did the incident happen?
- During which stage of flight did the crocodile escape?
- How did passengers and crew react?
- Do you believe that passengers running from one side of the aircraft to another could cause the plane to crash?
Although this kind of incident appears far-fetched- incidents with animals frequently create difficulties for pilots. To perform well in an ICAO English test (and for aviation safety) you are going to need to be able to describe this kind of situation clearly in plain English. With professional training from Aviation English Asia you will be able to understand a wide range of unexpected situations that can occur in flight, organise your thoughts and report them clearly and without hesitation. You will also be able to report the routine stuff AND reinforce your aviation knowledge.
Find synonyms (words that mean the same) for the following words in the article above.
- member of cabin-crew
- carry-on bags
What to do nextFor feedback and more information about Aviation English Asia’s courses please visit http://aviationenglish.com. We can help you improve your English whether you are an experienced pilot, a cadet entry pilot, a controller, aerospace engineer or flight attendant, with custom courses designed specifically for your needs. If you haven’t already please join the Aviation English mailing list for special offers and details of courses in your area. Of course, feel free to leave a comment or even a suggestion for a future article. We value all of your feedback.
Advice for flight attendants about improving your English from Aviation English Asia . Article written by Michael Egerton In this article I'm going to explain ...
How to perform well in airline group discussion exercises
Many airlines have a group discussion exercise as part of their recruitment process for hiring flight attendants. The airline recruitment staff will be looking for candidates to demonstrate specific qualities – particularly English throughout the group assessment. Group discussion activities are a good indicator of a candidate’s confidence motivation and enthusiasm. If you are attending a group discussion exercise you (and other candidates) will usually be required to discuss a contentious issue and come to some agreement within a time limit. During the assessment you will be given a scenario – like the one in this article and will be expected to find the best solution. Of course, it might be that other candidates will fight to get their views across. Many candidates will talk over other people but this is not the best way to demonstrate that you have the right language skills for a job as a flight attendant. The conclusions you come to don’t have to be the right ones, but they are looking to see you come up with a logical solution and that you can communicate your views sensitively, effectively and politely.
First read the following article and answer the comprehension questions that follow.
Transsexuals are now welcome to apply to airlines for jobs as flight attendants in Thailand. A new Thai airline called PC Air has started recruiting transsexuals to be flight attendants for the sake of offering equal opportunities to them. Three transsexuals have already been hired in Bangkok by PC Air. One of them, 23 year old Thanyarat Jiraphatpakorn, was the winner of a beauty contest Miss Tiffany in 2007. The successful candidate said, "at first I thought they would just take applications but not actually recruit us, as happened at other places before." Another transsexual applicant, Panthakan Sri-ngern, 24, said she once applied for a hostess position at another airline but wasn't chosen. She said a friend who worked there later told her she was rejected because she was transsexual. She felt devastated by the discrimination. Panthakan, who has a hospitality and tourism degree from Kasetsart University, said this time she hoped to succeed and was glad Thai society was now giving more opportunities to transsexuals. Peter Chan, a senior PC Air executive later revealed that PC Air saw the potential of transsexuals to work as flight attendants. "I think these people can have many careers, not just in the entertainment business, and many of them have a dream to be an air hostess. I just made their dream come true," said Chan. But it's not mandatory that applicants go through surgery to be considered for a job, said Chan. What's important is they have the necessary language skills and can provide good service. Nontransexuals were also hired. The new batch of three transsexual recruits, who were hired together with 17 women and 10 men, will undergo training together with female flight attendants. They will also sport a "third sex" gold-coloured name tag on their uniforms to inform passengers and immigration officials about their gender. Ang Ladlad, a group that pushes for equal rights for transsexuals welcomed the news. The group reported that there are now more than 500 transsexuals in the Philippines and many of them are having a hard time looking for decent jobs due to discrimination. Thai airline companies, see nothing wrong in having transsexuals work as flight attendants. However, Philippine Airlines said they have not yet received any application from a transsexual for a flight attendant job. Should there be one, it is possible, they say, for the airline to change its policy about gender, which right now only recognizes male and female. Cebu Pacific, on the other hand, is interested in the new hiring policy of PC Air. "This is an interesting development and we will be watching closely," said Candice Iyog, vice president for marketing of Cebu Pacific. Ang Ladlad is hoping that, as in Thailand, the public will warmly accept having transsexual flight attendants in the Philippines.
- How many transsexuals were hired by PC Air?
- Why did Panthakan Sri-ngern feel devastated?
- What did Peter Chan say was important to become a flight attendant?
- Was it necessary for candidates to have gender re-assignment surgery before applying?
- What do the transsexuals need to wear on their fight attendant uniform?
- Why do they need to wear it?
Group discussion activity
The best way to prepare for a group discussion activity is by attending a live class with Aviation English Asia, but there are ways that you can practice this kind of activity online - and get feedback. For example, you can prepare for a flight attendant group discussion exercise by answering the following scenario question as a comment below.
Scenario: You are a senior manager for PC Airlines. Some of your recently recruited transsexual staff feel that they are being discriminated against by having to wear a “third sex” gold coloured name tag. Discuss this issue with your group members and decide whether the airline should continue this policy.
What do you need to do to score well in airline group discussion exercises?
First of all - try the activity above. Post your thoughts as a comment and we will highlight some key areas that airline recruiters are looking for. But an even better way to really improve your English is to take the English for Airline Interviews course to learn 7 key areas that you need to score well in, how to perform well and impress the recruiters. You can learn English from very experienced English teachers, pilots and flight attendants who specialise in teaching English to airline staff. It's a fantastic way to learn English and you will learn a lot from teachers who really know the airline industry.
What to do next
For feedback and more information about Aviation English Asia’s courses please visit http://aviationenglish.com. We can help you improve your English whether you are an experienced pilot, a cadet entry pilot, a controller, aerospace engineer or flight attendant, with custom courses designed specifically for your needs. If you haven’t already please join the Aviation English mailing list for instant access to free demonstration units of the ICAO Aviation English Online course, special offers and details of courses in your area. Of course, feel free to leave a comment or even a suggestion for a future article. We value all of your feedback.