Strong English communication skills are essential for all airline staff as they frequently have contact with the public.  If you want to start a career as a flight attendant you will find that recruitment departments require that you have:

• Strong English communication skills
• Customer service skills
• Cultural awareness and sensitivity when dealing with people
• Experience in handling difficult situations
• Confidence when speaking to other English speakers.

 

You can develop each of these skills on the In-flight English course, as you discuss and explore common situations that can occur during flight. Particular emphasis is given to improving core language skills:

• Listening comprehension
• Vocabulary
• Pronunciation
• Grammar
• Fluency

Improve your English and increase your chances of finding a cabin crew job

In-flight English gives you the language skills you need to effectively deal with difficult situations in English. When you attend an airline interview you will be able to confidently answer questions in English and demonstrate how to deal with unexpected situations that could occur during flight. You will have greater awareness of differences between cultures, more sensitivity when dealing with customers and the ability to manage difficult situations in English.

A more interesting way of learning English

Studies have shown that specialised English courses are much better for learner motivation and thus more effective than General English courses. In-flight English is designed as a real English training solution for real airlines, delivered by experienced English teachers. It’s not an interview preparation course – it gives you language skills that are useful throughout your career - not just an interview. It includes all the language skills of a General English course, but is much more interesting for those seeking an airline career. Each unit includes case studies and role-play exercises.

Topics and themes include:

•    Flight crew and their roles
•    Aircraft familiarisation
•    Boarding, takeoff and initial flight
•    Catering and in-flight entertainment
•    Sales techniques
•    Customer service
•    Emergency procedures
•    First Aid
•    Announcements
•    Landing, transit and disembarkation

 

Focus on the English skills you need

The core In-flight English course is 12 units, and includes a review of important grammatical structures.

• International English
• Phrasal verbs
• Slang and idiomatic expressions
• Greetings and exchanges
• Formality and register
• Gestures, body language and social distance

In-flight English also includes a course book / courseware appropriate for your level, containing approximately 60 hours of self-study.

Courseware features:

• 60 hours of study based on 16 authentic business and travel situations.
• Lessons to develop all skills (reading, speaking, listening, and writing activities).
• A Lexicon of new words and phrases, with explanations and examples.
• Lessons on both the British and American versions of spelling and pronunciation.
• A Phrase Book of important and common phrases used by travellers.
• Online tests and instant feedback.

The In-flight English course can be further supplemented by Social English sessions if you would like to achieve greater proficiency in English.  After completing a relevant number of sessions you can take a Cambridge ESOL examination and obtain a certificate to show your ability.

Excellence in English teaching - Asia wide

Aviation English Asia gives you:

• A practical role play based course
• An English speaking environment
• Progress that is monitored and assessed daily
• Experienced English language teachers and trainers
• Opportunity to get certification from Cambridge ESOL to show your proficiency on completion of the course (optional depending on further study)
• Ongoing support through our online community.

We guarantee that this is the best course of its type in Asia. All our teachers are

• Graduates
• Trinity Cert / CELTA qualified or above (not just a quick online teaching certificate)
• Native English Teachers
• With at least 3 years classroom based experience
• Interested in learner progress and career development
• Assisted by experienced airline staff.

Flexible course schedule

In-flight English is held in Hong Kong each month. Please email for exact course schedule.

Supporting your airline

Alternatively our language trainers can travel to your location to provide classroom based group sessions. Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a quotation. Please remember to state:

• the date and time frame for the course delivery
• the expected number of students 
• any specific things that should be tailored to your airline.

Certification of English proficiency is available

A certificate that is a recognised as a benchmark test of workplace English language ability can be issued to learners that complete a relevant amount of further study. All assessment results conform to the Council of Europe Common European Framework for Modern Languages.